Support
Pronteo is still in development and not yet on the App Store. The answers below describe how the first version works.
Do I need an account?
No. Pronteo has no account and no sign-up. Open the app and write your first document.
Where are my invoices and clients stored?
On your iPhone, in the app. Nothing is sent to us, so we cannot see your documents or recover them for you.
How do I back up my documents?
Your documents are part of your iPhone backup (iCloud or computer). You can also export a full backup from the app, with your PDFs and your data, and save it wherever you like.
I changed iPhones. How do I get my documents back?
Restore your new iPhone from your iPhone backup, or export a backup from Pronteo on the old phone and restore it in Pronteo on the new one.
How do I send an invoice or an estimate?
Open the document and tap share. Pronteo creates the PDF and opens the iOS share sheet: choose Mail, Messages, WhatsApp or any other app, print with AirPrint, or save to Files.
How do I turn an estimate into an invoice?
Open the estimate and choose to convert it. Pronteo creates an invoice with the same client and the same lines, with the next invoice number.
How do I mark an invoice as paid?
Open the invoice and mark it as paid. It moves to the paid documents and its amount is added to what you have collected.
Can my clients pay online through Pronteo?
No. Pronteo does not collect payments. Write how you want to be paid (bank details, check, cash, a link of your own) in the notes or payment terms of the document.
Is Pronteo free?
Pronteo is free to download. Your first 3 documents are free, complete and without watermark. After that, creating new documents requires a subscription, described in the terms of use. The app shows the offer before you start typing a new document, never after. Documents you have already created always remain readable, shareable, printable and exportable.
How do I manage or cancel a subscription?
On your iPhone, open Settings, tap your name, then Subscriptions. Subscriptions are billed by Apple; refund requests go through reportaproblem.apple.com.
How do I restore my purchases on a new iPhone?
Open Pronteo, go to Settings and choose Restore purchases. Use the same Apple Account as on your previous iPhone.
Which devices and languages are supported?
iPhone with iOS 16 or later. Pronteo is available in English, Spanish and French.
Contact us
Pronteo is not yet available on the App Store. A contact email address will be published on this page before the app is released.